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PHONE: (828) 526-3783 | TOLL-FREE: (877) 526-3784
209 Hospital Dr #202
Highlands, NC 28741
We believe in your being as informed as possible. Feel free to contact us with any questions or concerns you may have. It’s easy to reach us in the following ways:
Toll Free: (877) 526-3784
Local: (828) 526-3783
Fax: (828) 526-9730
Email us by filling out the Contact Us Form to the Right
We are doing everything we can to make interaction as convenient and as safe as possible.
We are open for retail sales, but would prefer that you:
In order to provide care as safely as possible in these extraordinary times, we have greatly expanded use of nontraditional appointments. We offer:
We have enabled you to manage your own demographics and past medical history as well as read and sign any permits necessary for your treatment.
Before your next appointment, please access the myPatient Portal here or at the right utilizing the passkey you were given (or call the office for yours). You can modify this information at any time it changes.
If you ever require this information, we can provide it to you either printed or in digital form.
We are open Monday through Friday, 9 a.m. – 5 p.m. Appointments can be made by arrangement at other times and days including Saturday. Video Teleconferences as well as other consultation types generally adhere to the same time schedule.
We charge a flat fee for purely Cosmetic consultations. Some or all of this may be deducted from the charge of any scheduled procedure or major purchase. All follow-up evaluations and care in the office related to a procedure are included in the initial surgical fee. Reconstructive consultations are charged regular office visit fees. Though we contract only with Medicare, we are happy to bill your insurance company for these. Again, all follow-up evaluations and care for a specified time, depending on the procedure, are included in the surgical fee. Medicare and most insurance companies now also pay for Telehealth, digital and phone visits the same as regular visits.
We take VISA, Master Card, Discover, American Express, cash, and checks.
Financing is available through Care Credit®.
Cosmetic & Medical: Initial consultations vary depending on the reason you are being seen. When you first arrive, you will be greeted and introduced to the office. We will then check your vital signs and past medical history, following which Dr. Buchanan will then take the time to get to know your needs and desires. He will then perform an examination to determine what is possible for you. After this, he will tell you what is possible and what the expected outcome is as well as the risks and complications of each alternative. You will then have a chance to discuss each alternative to decide what fits your needs, including your time and monetary constraints, best. From this discussion, you and Dr. Buchanan will determine a plan that will meet your requirements. We will then work with you to implement this plan. Other types of consults will follow a similar pattern.
Medi-Spa: Initial Spa visits will include an introduction to the office and a short medical review before taking you to your relaxing Spa Room for your luxurious treatment.
Preservation of your personal privacy and confidentiality is a foremost priority of Dr. Buchanan and the Center for Plastic Surgery and we take the issue of your personal privacy very seriously. As a user of this site, you have a right to use it with the confidence that your personal, medical, private, and/or any other information is not being tracked, collected, otherwise aggregated, or disclosed without your express written consent. We pledge never to do so.
The Center for Plastic Surgery may collect NON-USER SPECIFIC data to improve the content of the site and our care of you. Otherwise, the Center for Plastic Surgery will ONLY collect names, email addresses and other personal information that is provided VOLUNTARILY. We will use this information to communicate with those who have provided this information and agreed that we can do so. Communications may include special offers, news and information updates, other resources, promotions and general correspondence. If at any time you choose not to receive e-mail communication or correspondence from the Center for Plastic Surgery you may send an email, and you will be immediately removed from all future mailings and correspondence.